Provider guide

From application
to first order.

You own the catalog, the stock, and the shipping. Boxstory gives you a white-labeled storefront and an army of resellers who sell it on WhatsApp. Here's how you get set up.

Start as a provider → See the steps

At a glance

Six steps to a live storefront.

  1. 1

    Apply to sell

    Sign up and share your business details.

  2. 2

    Get approved + tiered

    Boxstory reviews and sets your plan.

  3. 3

    Brand your storefront

    Logo, colours, subdomain. Link WhatsApp by QR (white-label).

  4. 4

    Add your first product

    Photo + video, variants, SKU, price, stock.

  5. 5

    Bring on resellers

    Claim or invite them, or approve join requests. Set credit limits.

  6. 6

    Run the daily loop

    Verify payments, dispatch orders, top up stock.

Step by step

What each step actually looks like.

Step 01

Apply to sell

Sign up and tell us about your business — what you sell, where you ship, and the basics we need for KYC. Providers are onboarded by Boxstory rather than self-serve, so this application is where it starts. Prefer to talk first? Book a walkthrough.

Step 02

Get approved & tiered

Boxstory reviews your application, verifies your details, and sets your tier — which decides whether you run on the shared Boxstory WhatsApp number or your own white-label instance. You'll hear back by email with your account activated.

Step 03 · white-label

Brand your storefront

Upload your logo, set your colours and favicon, and claim your subdomain. White-label providers link their own WhatsApp number by scanning a QR from the dashboard — the connection status is live, so a dropped session prompts a quick re-scan rather than sending under the wrong brand.

Step 04

Add your first product

Create a product with photos and a video, add variants and SKUs, set your wholesale price and any pricing bounds for resellers, and enter opening stock. Bulk CSV import and bulk price updates are there when your catalog grows. Every stock change is row-locked, so you can't oversell.

Step 05

Bring on resellers

Claim or invite resellers directly, or approve the join requests that arrive from the discovery pool. Set a credit limit per reseller — prepaid, a fixed cap, or full trust — so risk stays where you want it. Claimed resellers see your branded catalog and can start recording sales.

Step 06 · the daily loop

Verify. Dispatch. Restock.

Resellers sell and upload payment screenshots — you verify them (single or bundled), watch the amount-vs-total mismatch flag, then work the dispatch queue with each end-customer's address and mark orders shipped. Reconciliation shows sold vs paid vs owed per reseller, live and auditable.

Your catalog, everywhere

List your first product
before Friday.

Apply, get approved, brand your storefront, and hand it to a network of resellers.

Start as a provider → See all features